Privacy Policy

This privacy Policy describes how DIWALLIA Inc. collects and uses the personal identifying information provided by the website. In addition, the options available to you regarding how DIWALLIA Inc. uses your personal data and how you can access and change them, is described.

This privacy policy is applied to the Site and all products and services offered by DIWALLIA Inc.

Collection and use of information

The provision of personal data on this page is absolutely optional, being enough simply entering the first name and an email address. No other data will be requested, such as: Last name, address, credit card name, etc.

In cases when data, such as: Full name, address, credit card number, etc. are requested for the purchase of some of our products and/or services, those data will be collected and used by online payment platforms, called “payment gateways”, belonging to companies that have no connection with our web page other than the service provision. When this information is collected by the companies which provide payment reception services to DIWALIA Inc., we will never have access to your credit card data. In any case, we invite you to consult the terms and privacy policy of the companies that render this service to us, which you will be able to know before you make your secure purchase.

At no time, your name or email address will be sold, rented and shared with third parties, to ensure that you will not receive unwanted email.


This website has implemented security measures to protect against the loss, misuse or alteration of the information under our control. When you enter confidential information (such as a credit card number) on our order forms, we encrypt the transmission of said information using Secure Socket Layer (SSL) technology.

DIWALLIA Inc. does not sell, trade or rent personal identifying information of users to third parties. We can share generic geographical information not linked to any personal identifying information of visitors and users with our business partners, affiliates and advertisers for the purposes of statistical studies.

Email delivery

We use email messages to communicate with you, to confirm the orders you have placed and to send the information you requested. We also offer email links, as on our “About Us” page, so you can communicate directly with us. We try to respond promptly to your messages.

The information that you send us can be stored to improve this site, our mobile application and our products, or it can be reviewed or discarded.

We can use your email address to send articles, news, promotions, etc. that may be of your interest, always in accordance to the content of this page. At the time you wish, you can abandon our subscriber list by simply following the link at the end of our emails.

Web browser cookies

Our website may use “cookies” to improve the users experience, to count their visits, analyze their behavior within our website and to show them advertising about our products and services. The user’s web browser places cookies on their hard drive for registration purposes and sometimes to track information about them. The user can choose to configure his/her browser to reject cookies or to be notified when cookies are sent. If you do, keep in mind that some parts of the site may not work properly.

Addition to the information

In order to provide you with certain services, we may sometimes supplement the personally identifiable information you provide us with information from third party sources (e.g., about our strategic partners, service providers or the United States postal service). We do this to improve our ability to provide services, to adapt our products or services to you and to offer you opportunities to purchase products or services that we think you may be interested in.

Third party websites

Users can find advertising or content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, dealers and other third parties. We have no control over the content or links that appear on these sites and we are not responsible for the practices employed by linked websites to or from our Site. In addition, these sites or services, including their content and links, may change constantly. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including those that have a link to our Website, is subject to the site’s own terms and policies.

We cannot take any responsibility in case this page or our data storage system is penetrated by “hackers”, which may cause an improper use of your information. However, we guarantee that we will always do everything possible to protect our system, with the technology that is within our reach, to prevent this type of violations.

On the Protection of Minors’ Data

The protection of minors’ data is extremely important, so that we will never, under any circumstance, request any type of data from minors who are under 18 years of age.

Changes in this privacy policy

DIWALLIA Inc. has the power to update this privacy policy at any time. When we do, we check the update date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and accept that it is your responsibility to review this privacy policy periodically and to be aware of the modifications.

Your acceptance of these terms

By using this site, you express your acceptance of this policy and terms of service. If you do not agree with this policy, please do not use our Site. Your continued use of the Site after the posting of changes to this policy will be considered your acceptance of such changes.

How to contact us

If you have any questions about this Privacy Policy, the practices of this site, or your relations with this site, please contact us at


Urb. La Campiña, Torre 18, Piso 12, Oficina 12A. Venezuela.

Telephone: +57 317 2958875

Email: [email protected]